Your processes determine your ability to create business value.

Are you getting the effectiveness and efficiency you need from your business?

You need better results from your organization. You and fellow executives are frustrated at process breakdowns, inefficiencies, confusion, inconsistent delivery times and poor performance. There's too much happening at the same time and it is arduous to keep track of the status of work. The process improvement efforts you have tried haven't achieved the benefit you hoped for.

Process improvement efforts fail when they aren't focused where they will have impact on the business, don't address the root causes of throughput issues, the wrong tool is used, or the employees aren't empowered to contribute to the solution. Lack of focus, use of a single tool, and failure to involve the right people make process improvement efforts futile.

Pragmatic process improvement is laser focused on identifying and eliminating the bottlenecks that inhibit high performance. Involving the people that perform the process on a regular basis gains their buy-in. Process improvement is an ongoing initiative - if you wait for the perfect solution you will likely never implement any solution.

Our pragmatic process improvement approach works because we have the experience to understand and define your problem, to pragmatically apply the right approach and techniques, by to quickly demonstrating success - thereby winning the hearts and minds of your organization.

Our Pragmatic Process Improvement Approach covers these topics:
  • Quick methods to identify and focus processes on customer results.
  • Putting throughput ahead of tools techniques and automation.
  • Five steps to eliminating uncertainty in processes
  • The secret to defining, establishing and benchmarking process performance measures that will stick.

"We had launched a new business line that we had to have fully operational in six months. We had done the work the prior year in a pilot and thought it would be easy to scale up. When we got going, it turned out that we weren’t prepared from a process standpoint to scale the business and we were not going to hit our business targets. Synaptus came in and applied their pragmatic process improvement approach. They collaborated with managers across five business units to develop an entire process view of the core business in about 90 days. This process view was sufficient to get all operating units working the same way. It included a continuous improvement framework and positioned us to scale the business internationally."

~ J.L., Fortune 500 agricultural manufacturing company

Pragmatic Process Improvement: Frequently Asked Questions

How can an outsider tell me how to run my business better than the people who work on it?

They can't. However, we can facilitate the development of a framework that overcomes the challenges that lead to the structural conflict and fragmentation that keep the best ideas in your business from being evaluated in the context of what is best for the business.

What deliverables do I have when I'm done?

  • A capability model of the key value streams that itemizes what the business does, where business value is produced, and where performance gaps exist
  • Implementation of specific techniques to improve key processes
  • An understanding by the process stakeholders of what to do to improve performance
  • A pragmatic process improvement scorecard to benchmark the performance of your processes

Should I tackle my whole company or a small initiative?

Pragmatic process improvement should continue to happen over time. Typically, small initiatives can be more easily defined and successful implemented. Occasionally, a process should be radically redesigned to create innovative offerings or cut costs but this should be followed by ongoing process improvement efforts.
Contact us to ask any questions you might have about Pragmatic Process Improvement or to set up an appointment to discuss this for your business.

Or, click here to read about our clients’ success and satisfaction in the case studies and testimonials.